HELP CENTER
How can we
help you?
A few clear answers for making the most of your FacePie journey.
How does AI Skin Analysis work?+
FacePie uses the photo you choose to provide to generate cosmetic, skincare-oriented observations and beauty recommendations. It is designed for general guidance and is not a medical diagnosis.
How can I delete my account?+
Visit our Delete Account page and email support. We will verify your request and remove eligible account data in line with applicable law.
How do subscriptions work?+
Premium subscriptions are purchased and managed through your selected app store. Your plan may renew automatically until cancelled through that store's subscription settings.
How can I contact support?+
Email us at facepie.ai@gmail.com any time. You can also find us on Instagram.
How do I cancel Premium?+
Open your Google Play or Apple App Store subscription settings, locate FacePie and follow the cancellation instructions. Deleting the app does not cancel a subscription.
How is my data protected?+
We use security safeguards including encrypted connections and access controls. Read our Privacy Policy for a detailed overview.
Still need a hand? Contact Support or learn more About FacePie.